Shipping Policy
Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | PKR 200 |
| Express Shipping | 2-3 business days | PKR 500 |
| Free Shipping | 5-7 business days | Free on orders over PKR 5,000 |
Note: Delivery delays can occasionally occur due to customs clearance, weather conditions, or carrier issues beyond our control.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
You can track your order status by:
- Using the tracking link provided in your shipment confirmation email
- Logging into your account on our website
- Contacting our customer service team at support@example.com
Customs, Duties, and Taxes
Arham & Bilal is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Arham & Bilal is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim. We recommend taking photos of the damaged packaging and products as evidence for your claim.
International Shipping
We currently only ship within .
Questions?
If you have any questions about our shipping policy, please contact us at:
- Email: support@example.com
Last Updated: May 6, 2026